March 11th 2025

At CapitalPoint Financial, safeguarding your confidential information against unauthorized access or use is paramount. We adhere to stringent physical, electronic, and procedural safeguards that comply with federal guidelines to protect your nonpublic personal information. Our employees are bound by a corporate code of ethics and policies that prioritize the confidentiality of customer information.

CapitalPoint Financial continuously enhances and maintains rigorous security standards to prevent unauthorized access or use of your nonpublic personal information and records. These measures extend to former customers and applicants for as long as their information is retained.

We urge you to assist us in safeguarding your information and ensuring its accuracy. If you suspect unauthorized transactions on your CapitalPoint accounts or believe any information is inaccurate, please contact us immediately. For specific concerns regarding debit card fraud, you can initiate a claim directly through the CapitalPoint support.

To protect your data and transmissions over the Internet, Capital Point Financial employs state-of-the-art security technology. Secure Socket Layer (SSL) technology encrypts your information during transfer to ensure it is unreadable to anyone except CapitalPoint Financial. This encryption is used whenever confidential information, such as account numbers or Social Security numbers, is transmitted. If your browser does not support encryption, we will notify you and provide options for secure communication.

When emailing us, please use the “Contact us” page to ensure the security of your transmissions. For security reasons, we do not include nonpublic personal information, such as account numbers or Social Security numbers, in our email responses.

While CapitalPoint Financial has implemented comprehensive measures to secure your personal information, we cannot guarantee protection against interception and decryption by unauthorized parties. We are not liable for security breaches that occur due to factors beyond our control.