Customer Support


No transaction query is too complex for our Customer Support Team.


From transaction-related inquiries to general assistance, expect swift responses and expert guidance to enhance your customer experience

Discuss your needs with us, and we will guide you to the necessary service.

We respond to inquiries within a 24-hour timeframe

Provide the necessary details in this form, and let us empower your journey with innovative banking solutions and unwavering support

Common Inquiries

  • All
  • Application-Process
  • Loan-Terms
  • Eligibility
  • General-&-Security
What is a Travel Fund loan and how does it differ from a traditional loan?

A Travel Fund loan is a specialized financial service designed to help immigrants meet the financial requirements of their visa applications.

It differs from traditional loans as it specifically addresses the unique needs of individuals navigating the proof of fund requirements for immigration process.


What types of visas do Proof of Fund loans from Stated BankERS support?

Stated BankERS provides Proof of Fund loans for a diverse range of visas, including student visas, work visas, and permanent residency applications.


How long does the application process take, from submission to fund disbursement?

The application process duration varies, but Stated BankERS aims for quick approvals. Once approved, funds are disbursed promptly to meet the financial requirements of the visa application.

What documents are required for the Proof of Fund loan application?

Applicants typically need to provide documents such as proof of income, employment verification, valid identification, and any other relevant financial records and documents.

Is collateral required for a Proof of Fund loan from Stated BankERS?

Collateral may be required depending on the loan amount and terms. This provides security for both the borrower and the lender.

Can individuals with various credit profiles apply for a Proof of Fund loan?

Yes, Stated BankERS considers applicants with different credit profiles. While a strong credit history is favorable, the goal is to assist immigrants in various financial situations.

Can I apply for a Proof of Fund loan if I’m in the process of securing a job in the destination country?

Yes, Statedb understands the transitional nature of the immigration process. If you’re in the process of securing a job, you can still apply for a Proof of Fund loan, provided you meet other eligibility criteria.

Are Proof of Fund loans available for family members included in the visa application?

Stated BankERS services can extend to cover family members included in the visa application, providing comprehensive financial support.


What happens if there are changes in the visa application status after receiving the loan?

Stated BankERS understands that visa situations can change. If there are adjustments in your visa application status, it’s essential to communicate with Stated BankERS to explore potential solutions.

Can the Proof of Fund loan be used for purposes other than the visa application?

The primary purpose of the loan is to meet the financial requirements of the visa application. However, specific details can be discussed with Stated BankERS to address individual needs and circumstances.


What happens if my visa application is rejected after I’ve received the loan?

Stated BankERS recognizes that visa outcomes can be uncertain. In the event of a visa rejection, it’s important to contact Stated BankERS promptly to discuss potential solutions and determine the best course of action.

Are there any restrictions on how I can use the funds from the Proof of Fund loan?

The funds are intended to meet the financial requirements of your visa application. While there may be some flexibility, it’s important to discuss specific use cases with Statedb to ensure compliance with the loan agreement.

Can I make additional payments or pay off the Proof of Fund loan early?

Yes, Stated BankERS generally allows for early repayment. Making additional payments or settling the loan ahead of schedule can have potential benefits, and you can discuss this option during the application process.

How does Stated BankERS ensure the security and confidentiality of my personal and financial information?

Stated BankERS employs industry-standard security measures to protect your data. Our online platform uses encryption and secure protocols to safeguard your personal and financial information throughout the application process.

Are there any fees associated with the Proof of Fund loan application?

Stated BankERS may have certain fees associated with the loan application, and these will be clearly outlined in the loan agreement. It’s important to review the terms and conditions to understand any applicable fees.

What if I encounter difficulties during the application process or have questions about my loan?

Stated BankERS has a dedicated customer support team to assist you. If you encounter any difficulties or have questions, you can reach out to our support team for prompt assistance.

Can I apply for a Proof of Fund loan if I have a co-signer or guarantor?

Stated BankERS may consider co-signers or guarantors on a case-by-case basis. If you have specific requirements or considerations, it’s advisable to discuss them with Stated BankERS during the application process.

Is there a maximum loan amount available, or does it vary based on individual circumstances?

Stated BankERS provides flexibility in loan amounts, and the maximum may vary based on individual circumstances and the specific financial requirements of your visa application.


What happens if I miss a repayment on my Proof of Fund loan?

It’s crucial to communicate any difficulties in making repayments with Stated BankERS as soon as possible. Depending on the circumstances, Stated BankERS may work with you to find a suitable solution, but early communication is key.

Scroll to Top